.page-faq{
  --faq-line: var(--jn-qianqing);
  --faq-tint: #E8EFF3;
  --faq-dark: linear-gradient(158deg, var(--jn-daiqing) 0%, var(--jn-shendai) 80%);
  background: var(--jn-bg);
  color: var(--jn-body);
  padding-bottom: clamp(40px, 6vw, 88px);
}

/* ============ 首屏 ============ */
.page-faq .faq-hero{
  position: relative;
  overflow: hidden;
  background: var(--faq-dark);
  color: var(--jn-yuebai);
  padding-top: clamp(44px, 7vw, 92px);
}
.page-faq .faq-hero::before{
  content: "";
  position: absolute;
  inset: 0;
  background-image:
    repeating-linear-gradient(90deg, rgba(255,255,255,.05) 0 1px, transparent 1px 88px),
    repeating-linear-gradient(0deg, rgba(255,255,255,.05) 0 1px, transparent 1px 88px);
  pointer-events: none;
}
.page-faq .faq-hero::after{
  content: "";
  position: absolute;
  right: -10%;
  top: -26%;
  width: min(48vw, 540px);
  height: min(48vw, 540px);
  background: radial-gradient(circle, rgba(192,57,43,.40), transparent 68%);
  pointer-events: none;
}
.page-faq .faq-hero__inner{
  position: relative;
  z-index: 1;
  display: grid;
  gap: clamp(26px, 4vw, 52px);
  align-items: end;
}
.page-faq .faq-hero__title{
  font-family: var(--jn-serif);
  font-weight: 300;
  font-size: clamp(30px, 6.4vw, 66px);
  line-height: 1.08;
  letter-spacing: -.01em;
  margin: 12px 0 18px;
  color: var(--jn-white);
}
.page-faq .faq-hero__lead{
  max-width: 54ch;
  font-size: clamp(14px, 1.55vw, 17px);
  line-height: 1.8;
  color: rgba(244,247,249,.80);
  margin: 0;
}
.page-faq .faq-hero__jump{
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 26px;
}
.page-faq .faq-hero__jump .jn-btn--ghost{
  border-color: rgba(244,247,249,.42);
  color: var(--jn-yuebai);
}
.page-faq .faq-hero__jump .jn-btn--ghost:hover{
  border-color: var(--jn-zhusha);
  color: var(--jn-white);
}
.page-faq .faq-hero__figure{
  position: relative;
  margin: 0;
  border: 1px solid rgba(212,222,227,.22);
  background: rgba(20,40,51,.42);
}
.page-faq .faq-hero__img{
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 3 / 2;
  object-fit: cover;
}
.page-faq .faq-hero__figure figcaption{
  padding: 10px 14px;
  border-top: 1px solid rgba(212,222,227,.16);
  font-family: var(--jn-mono);
  font-size: 11px;
  letter-spacing: .08em;
  color: rgba(244,247,249,.60);
}

/* 首屏底部横向步骤带 */
.page-faq .faq-rail{
  position: relative;
  z-index: 1;
  display: flex;
  overflow-x: auto;
  list-style: none;
  margin: clamp(30px, 5vw, 56px) 0 0;
  padding: 0;
  border-top: 1px solid rgba(212,222,227,.18);
  scrollbar-width: thin;
}
.page-faq .faq-rail__item{
  flex: 0 0 auto;
  display: flex;
  align-items: baseline;
  gap: 10px;
  padding: 16px clamp(20px, 3vw, 34px) 18px 0;
  margin-right: clamp(20px, 3vw, 34px);
  border-right: 1px solid rgba(212,222,227,.14);
  white-space: nowrap;
}
.page-faq .faq-rail__item:last-child{
  border-right: 0;
  margin-right: 0;
}
.page-faq .faq-rail__num{
  font-family: var(--jn-mono);
  font-size: 12px;
  color: var(--jn-zhusha);
}
.page-faq .faq-rail__txt{
  font-size: 13px;
  color: rgba(244,247,249,.76);
}

/* ============ 工作台骨架：左窄右宽 ============ */
.page-faq .faq-workbench{
  display: grid;
  gap: clamp(28px, 4vw, 56px);
  padding-top: clamp(38px, 6vw, 80px);
}
.page-faq .faq-aside{
  align-self: start;
}
.page-faq .faq-index{
  display: grid;
  margin-top: 14px;
  border-top: 1px solid var(--faq-line);
}
.page-faq .faq-index__link{
  display: flex;
  align-items: baseline;
  gap: 12px;
  padding: 11px 0;
  border-bottom: 1px solid var(--faq-line);
  font-size: 13.5px;
  color: var(--jn-ink);
  text-decoration: none;
  transition: color .25s var(--jn-ease), padding-left .25s var(--jn-ease);
}
.page-faq .faq-index__link:hover{
  color: var(--jn-zhusha);
  padding-left: 6px;
}
.page-faq .faq-index__link[aria-current="true"]{
  color: var(--jn-zhusha);
  padding-left: 6px;
}
.page-faq .faq-index__no{
  font-family: var(--jn-mono);
  font-size: 11px;
  color: var(--jn-qinghui);
}
.page-faq .faq-aside__box{
  margin-top: 26px;
  padding: 16px 16px 18px;
  background: var(--jn-white);
  border: 1px solid var(--faq-line);
  border-left: 3px solid var(--jn-zhusha);
}
.page-faq .faq-aside__boxlabel{
  margin: 0 0 8px;
  font-family: var(--jn-mono);
  font-size: 11px;
  letter-spacing: .14em;
  color: var(--jn-qinghui);
}
.page-faq .faq-aside__boxtxt{
  margin: 0;
  font-size: 13px;
  line-height: 1.75;
  color: var(--jn-body);
}

/* ============ 章节 ============ */
.page-faq .faq-block{
  padding: clamp(26px, 3.5vw, 44px) 0 clamp(36px, 5vw, 62px);
  border-top: 1px solid var(--faq-line);
}
.page-faq .faq-block:first-child{
  border-top: 0;
  padding-top: 0;
}
.page-faq .faq-block__head{
  display: grid;
  gap: 10px;
  margin-bottom: clamp(22px, 3vw, 34px);
}
.page-faq .faq-block__no{
  display: flex;
  align-items: center;
  gap: 8px;
  margin: 0;
  font-family: var(--jn-mono);
  font-size: 12px;
  letter-spacing: .18em;
  color: var(--jn-zhusha);
}
.page-faq .faq-block__no::before{
  content: "";
  width: 7px;
  height: 7px;
  background: var(--jn-zhusha);
}
.page-faq .faq-block .jn-title{
  font-family: var(--jn-serif);
  font-weight: 400;
  font-size: clamp(21px, 3.1vw, 33px);
  line-height: 1.28;
  margin: 0;
  color: var(--jn-ink);
}
.page-faq .faq-block__desc{
  max-width: 64ch;
  margin: 0;
  font-size: 14.5px;
  line-height: 1.85;
  color: var(--jn-muted);
}
.page-faq .faq-block__desc a{
  color: var(--jn-daiqing);
  text-decoration: none;
  border-bottom: 1px solid var(--jn-zhusha);
}
.page-faq .faq-block__desc a:hover{
  color: var(--jn-zhusha);
}

/* ============ 数字带 ============ */
.page-faq .faq-figures{
  list-style: none;
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 1px;
  margin: 0 0 clamp(20px, 2.6vw, 30px);
  padding: 0;
  background: var(--faq-line);
  border: 1px solid var(--faq-line);
}
.page-faq .faq-figures li{
  display: grid;
  gap: 6px;
  padding: 16px 14px;
  background: var(--jn-white);
}
.page-faq .faq-figures__v{
  font-family: var(--jn-mono);
  font-size: clamp(19px, 2.5vw, 26px);
  line-height: 1;
  color: var(--jn-zhusha);
}
.page-faq .faq-figures__l{
  font-size: 12px;
  letter-spacing: .04em;
  color: var(--jn-muted);
}

/* ============ 步骤 ============ */
.page-faq .faq-steps{
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
}
.page-faq .faq-step{
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 16px;
  padding: 20px 0;
  border-bottom: 1px solid var(--faq-line);
  transition: background .25s var(--jn-ease);
}
.page-faq .faq-step:first-child{
  padding-top: 0;
}
.page-faq .faq-step__no{
  font-family: var(--jn-mono);
  font-size: clamp(22px, 3vw, 30px);
  line-height: 1;
  color: transparent;
  -webkit-text-stroke: 1px var(--jn-zhusha);
  transition: color .25s var(--jn-ease);
}
@supports not ((-webkit-text-stroke: 1px red)){
  .page-faq .faq-step__no{ color: var(--jn-zhusha); }
}
.page-faq .faq-step:hover .faq-step__no{
  color: var(--jn-zhusha);
  -webkit-text-stroke: 0;
}
.page-faq .faq-step__title{
  margin: 0 0 8px;
  font-size: 16px;
  font-weight: 600;
  line-height: 1.5;
  color: var(--jn-ink);
}
.page-faq .faq-step__body p{
  margin: 0 0 8px;
  font-size: 14px;
  line-height: 1.85;
  color: var(--jn-body);
}
.page-faq .faq-step__body p:last-child{
  margin-bottom: 0;
}
.page-faq .faq-term{
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
}
.page-faq .faq-term code{
  font-family: var(--jn-mono);
  font-size: 12px;
  padding: 4px 9px;
  background: var(--faq-tint);
  border: 1px solid var(--faq-line);
  color: var(--jn-daiqing);
}
.page-faq .faq-copy{
  margin-left: 2px;
  font-family: var(--jn-mono);
  font-size: 11.5px;
  letter-spacing: .04em;
  padding: 4px 10px;
  background: transparent;
  border: 1px solid var(--jn-zhusha);
  color: var(--jn-zhusha);
  cursor: pointer;
  transition: background .25s var(--jn-ease), color .25s var(--jn-ease);
}
.page-faq .faq-copy:hover{
  background: var(--jn-zhusha);
  color: var(--jn-white);
}

/* ============ 两栏图文 ============ */
.page-faq .faq-grid-2{
  display: grid;
  gap: clamp(20px, 3vw, 32px);
}
.page-faq .faq-media{
  margin: 0;
  border: 1px solid var(--faq-line);
  background: var(--jn-white);
}
.page-faq .faq-media img{
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 3 / 2;
  object-fit: cover;
}
.page-faq .faq-media figcaption{
  padding: 9px 12px;
  border-top: 1px solid var(--faq-line);
  font-family: var(--jn-mono);
  font-size: 11px;
  letter-spacing: .06em;
  color: var(--jn-qinghui);
}
.page-faq .faq-subtitle{
  margin: 0 0 10px;
  font-family: var(--jn-mono);
  font-size: 11px;
  letter-spacing: .16em;
  color: var(--jn-qinghui);
}
.page-faq .faq-subtitle + .faq-pillrow + .faq-subtitle{
  margin-top: 22px;
}
.page-faq .faq-pillrow{
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}
.page-faq .faq-pillrow .jn-pill{
  display: inline-flex;
  align-items: center;
  padding: 7px 15px;
  border: 1px solid var(--faq-line);
  background: var(--jn-white);
  color: var(--jn-muted);
  font-size: 12.5px;
  border-radius: var(--jn-radius);
}
.page-faq .faq-pillrow .jn-pill--on{
  border-color: var(--jn-daiqing);
  background: var(--jn-daiqing);
  color: var(--jn-white);
}
.page-faq .faq-pillrow .jn-pill--home{
  border-color: var(--jn-home);
  color: var(--jn-home);
}
.page-faq .faq-pillrow .jn-pill--home.jn-pill--on{
  background: var(--jn-home);
  color: var(--jn-white);
}
.page-faq .faq-pillrow .jn-pill--away{
  border-color: var(--jn-away);
  color: var(--jn-away);
}
.page-faq .faq-fignote{
  margin: 18px 0 0;
  font-size: 13px;
  line-height: 1.8;
  color: var(--jn-muted);
  border-left: 2px solid var(--jn-liujin);
  padding-left: 12px;
}
.page-faq .faq-notes{
  display: grid;
  gap: clamp(16px, 2.4vw, 26px);
  margin-top: clamp(24px, 3.4vw, 38px);
}
.page-faq .faq-note{
  padding: 18px 20px;
  background: var(--jn-white);
  border: 1px solid var(--faq-line);
  transition: border-color .25s var(--jn-ease), transform .25s var(--jn-ease);
}
.page-faq .faq-note:hover{
  border-color: var(--jn-daiqing);
  transform: translateY(-2px);
}
.page-faq .faq-note__title{
  margin: 0 0 8px;
  font-family: var(--jn-serif);
  font-weight: 500;
  font-size: 16px;
  line-height: 1.5;
  color: var(--jn-ink);
}
.page-faq .faq-note p{
  margin: 0;
  font-size: 13.5px;
  line-height: 1.85;
  color: var(--jn-body);
}

/* ============ 伤停三栏 + 时间轴 ============ */
.page-faq .faq-cols{
  display: grid;
  gap: 1px;
  background: var(--faq-line);
  border: 1px solid var(--faq-line);
}
.page-faq .faq-col{
  padding: 20px 18px 22px;
  background: var(--jn-white);
}
.page-faq .faq-col__tag{
  margin: 0 0 10px;
  font-family: var(--jn-mono);
  font-size: 11px;
  letter-spacing: .14em;
  color: var(--jn-zhusha);
}
.page-faq .faq-col__title{
  margin: 0 0 10px;
  font-family: var(--jn-serif);
  font-weight: 500;
  font-size: 17px;
  line-height: 1.45;
  color: var(--jn-ink);
}
.page-faq .faq-col p:last-child{
  margin: 0;
  font-size: 13.5px;
  line-height: 1.85;
  color: var(--jn-body);
}
.page-faq .faq-timeline{
  margin-top: clamp(24px, 3.4vw, 38px);
  padding: 20px;
  background: var(--faq-tint);
  border-left: 3px solid var(--jn-daiqing);
}
.page-faq .faq-timeline__label{
  margin: 0 0 14px;
  font-family: var(--jn-mono);
  font-size: 11px;
  letter-spacing: .16em;
  color: var(--jn-daiqing);
}
.page-faq .faq-timeline__list{
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 12px;
}
.page-faq .faq-timeline__item{
  display: grid;
  gap: 4px;
  padding-bottom: 12px;
  border-bottom: 1px solid rgba(31,58,77,.14);
}
.page-faq .faq-timeline__item:last-child{
  padding-bottom: 0;
  border-bottom: 0;
}
.page-faq .faq-timeline__k{
  font-family: var(--jn-mono);
  font-size: 12.5px;
  color: var(--jn-zhusha);
}
.page-faq .faq-timeline__v{
  font-size: 13.5px;
  line-height: 1.7;
  color: var(--jn-body);
}

/* ============ 案例三步 ============ */
.page-faq .faq-acts{
  display: grid;
  gap: clamp(18px, 2.6vw, 28px);
}
.page-faq .faq-act{
  position: relative;
  padding: 20px 18px 22px 20px;
  background: var(--jn-white);
  border: 1px solid var(--faq-line);
  border-top: 3px solid var(--jn-daiqing);
  transition: border-top-color .25s var(--jn-ease), transform .25s var(--jn-ease);
}
.page-faq .faq-act:hover{
  border-top-color: var(--jn-zhusha);
  transform: translateY(-3px);
}
.page-faq .faq-act__no{
  display: inline-block;
  font-family: var(--jn-mono);
  font-size: 11px;
  letter-spacing: .16em;
  color: var(--jn-qinghui);
  margin-bottom: 8px;
}
.page-faq .faq-act__title{
  margin: 0 0 10px;
  font-family: var(--jn-serif);
  font-weight: 500;
  font-size: 17px;
  line-height: 1.45;
  color: var(--jn-ink);
}
.page-faq .faq-act p{
  margin: 0;
  font-size: 13.5px;
  line-height: 1.85;
  color: var(--jn-body);
}
.page-faq .faq-act a{
  color: var(--jn-daiqing);
  text-decoration: none;
  border-bottom: 1px solid var(--jn-zhusha);
}
.page-faq .faq-act a:hover{
  color: var(--jn-zhusha);
}

/* ============ 会员 ============ */
.page-faq .faq-member__title{
  margin: 0 0 14px;
  font-family: var(--jn-serif);
  font-weight: 500;
  font-size: 17px;
  color: var(--jn-ink);
}
.page-faq .faq-member__steps{
  margin: 0;
  padding-left: 20px;
  display: grid;
  gap: 10px;
  font-size: 13.5px;
  line-height: 1.85;
  color: var(--jn-body);
}
.page-faq .faq-member__steps li::marker{
  font-family: var(--jn-mono);
  color: var(--jn-zhusha);
}
.page-faq .faq-logs{
  list-style: none;
  margin: 0;
  padding: 0;
  border-top: 1px solid var(--faq-line);
}
.page-faq .faq-logs__row{
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  gap: 14px;
  padding: 11px 0;
  border-bottom: 1px solid var(--faq-line);
}
.page-faq .faq-logs__t{
  font-family: var(--jn-mono);
  font-size: 12.5px;
  color: var(--jn-ink);
}
.page-faq .faq-logs__s{
  flex: 0 0 auto;
  font-size: 12px;
  color: var(--jn-liujin);
  border: 1px solid var(--jn-liujin);
  padding: 2px 8px;
}
.page-faq .faq-member .faq-fignote{
  margin-top: 14px;
  border-left-color: var(--jn-qinghui);
}

/* ============ 常见疑问 ============ */
.page-faq .faq-ask{
  border-top: 1px solid var(--faq-line);
}
.page-faq .faq-ask__item{
  border-bottom: 1px solid var(--faq-line);
}
.page-faq .faq-ask__q{
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 18px;
  padding: 18px 0;
  cursor: pointer;
  list-style: none;
  transition: color .25s var(--jn-ease);
}
.page-faq .faq-ask__q::-webkit-details-marker{
  display: none;
}
.page-faq .faq-ask__q::after{
  content: "";
  flex: 0 0 auto;
  width: 9px;
  height: 9px;
  margin-top: 7px;
  border-right: 1.5px solid var(--jn-zhusha);
  border-bottom: 1.5px solid var(--jn-zhusha);
  transform: rotate(45deg);
  transition: transform .28s var(--jn-ease);
}
.page-faq .faq-ask__item[open] .faq-ask__q::after{
  transform: rotate(-135deg);
}
.page-faq .faq-ask__q:hover .faq-ask__qtext{
  color: var(--jn-zhusha);
}
.page-faq .faq-ask__qtext{
  margin: 0;
  font-size: 15.5px;
  font-weight: 600;
  line-height: 1.6;
  color: var(--jn-ink);
  transition: color .25s var(--jn-ease);
}
.page-faq .faq-ask__a{
  max-width: 72ch;
  padding: 0 0 20px;
  font-size: 14px;
  line-height: 1.9;
  color: var(--jn-body);
}

/* ============ 尾部引导 ============ */
.page-faq .faq-next{
  margin-top: clamp(28px, 4vw, 52px);
  padding: clamp(24px, 3.6vw, 44px);
  background: var(--faq-dark);
  color: var(--jn-yuebai);
  display: grid;
  gap: 20px;
}
.page-faq .faq-next__title{
  margin: 0 0 10px;
  font-family: var(--jn-serif);
  font-weight: 400;
  font-size: clamp(20px, 2.6vw, 28px);
  color: var(--jn-white);
}
.page-faq .faq-next__txt{
  margin: 0;
  max-width: 56ch;
  font-size: 14px;
  line-height: 1.8;
  color: rgba(244,247,249,.76);
}
.page-faq .faq-next__links{
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}
.page-faq .faq-next__links .jn-btn--ghost{
  border-color: rgba(244,247,249,.42);
  color: var(--jn-yuebai);
}
.page-faq .faq-next__links .jn-btn--ghost:hover{
  border-color: var(--jn-zhusha);
  color: var(--jn-white);
}

.page-faq .jn-top{
  margin-top: clamp(24px, 3vw, 36px);
}

/* ============ 响应式 ============ */
@media (min-width: 560px){
  .page-faq .faq-cols{
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
  .page-faq .faq-acts{
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 760px){
  .page-faq .faq-figures{
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }
  .page-faq .faq-grid-2{
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
  .page-faq .faq-notes{
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 900px){
  .page-faq .faq-hero__inner{
    grid-template-columns: 1.05fr .95fr;
  }
  .page-faq .faq-cols{
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
  .page-faq .faq-acts{
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
  .page-faq .faq-timeline__list{
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 0;
  }
  .page-faq .faq-timeline__item{
    padding: 0 20px 0 0;
    border-bottom: 0;
    border-right: 1px solid rgba(31,58,77,.16);
    margin-right: 20px;
  }
  .page-faq .faq-timeline__item:last-child{
    padding-right: 0;
    margin-right: 0;
    border-right: 0;
  }
  .page-faq .faq-next{
    grid-template-columns: minmax(0, 1fr) auto;
    align-items: center;
  }
}

@media (min-width: 960px){
  .page-faq .faq-workbench{
    grid-template-columns: 264px minmax(0, 1fr);
    align-items: start;
  }
  .page-faq .faq-aside{
    position: sticky;
    top: 112px;
  }
}

@media (max-width: 559px){
  .page-faq .faq-rail__item{
    padding-right: 18px;
    margin-right: 18px;
  }
  .page-faq .faq-step{
    grid-template-columns: minmax(0, 1fr);
    gap: 10px;
  }
  .page-faq .faq-step__no{
    font-size: 22px;
  }
}
<<<END>>>